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Woodley Hill House, Eastcourt Avenue, Woodley, Reading, RG6 1HH

Chapter2 is a charity registered in England and Wales (Registered Charity No. 1177011) .

 

Chapter2 is a charity registered in England and Wales (1177011) providing recreational activities for disadvantaged youth and support, such as training and education, for organisations wishing to establish a youth mentoring programme.

 

Chapter2 includes the programme of events and resources offered under the name of Alive and Dangerous.

 

This privacy policy explains how we use any personal information we collect about you.

 

 

Commitment

 

Our commitment is to ensure Chapter2’s compliance with the General Data Protection Regulation (GDPR) and where appropriate the Privacy and Electronic Communications Regulations (PECR). This includes ensuring that personal information is:

 

  • Processed lawfully, fairly and transparently

  • Collected for specified, explicit and legitimate purposes

  • Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed

  • Accurate and, where necessary, kept up to date

  • Kept in a form permitting identification of individuals for no longer than necessary

  • Processed securely

 

 

What information do we hold?

 

a)     Information that you give us directly. When filling in forms on our websites, when you make a donation, register for and attend training events and other events we run, corresponding with us by phone, email, letter, when you have a conversation with us and provide us with information about yourself, when you participate in social media functions on our site and when you report a problem with our site. The information you give us may include your name, postal address, e-mail address, phone number, the church that you attend, personal interests, financial and credit card information and personal description.

 

b)     Information we receive indirectly from other sources. We may also receive information about you from our partner organisations, other websites that we control, third parties who work closely with us including, for example, business partners, payment and delivery services, search information providers and referral agencies working with children (such as schools and pupil referral units).

 

 

 

Legal basis for data processing

 

Chapter2 has carefully considered the nature of its relationships with stakeholders and the personal data which it processes. It has also considered the balance of interests between Chapter2 and the individuals whose data it processes. It has concluded that the legal basis on which it will process date is ‘legitimate interest’.

 

 

How will we use the information about you?

 

We will use your personal information to:

  • Provide you with the information, resources or services you have requested or enquired about

  • Keep you up to date with the work you are supporting and to ask for financial and non-financial support

  • Administer your donation, including processing Gift Aid

  • Ensure we know how you prefer to be contacted

  • Keep a record of your correspondence, donations history, questions you have asked us, or comments or complaints you have made

  • Understand how we can improve your supporter experience based on your interests and interaction with us

  • Understand how we can improve our services, and the resources or information we send out

  • Contact you in your capacity as a representative of an organisation such as a church, school, business, charitable trust or other organisation which works with or for vulnerable children

 

 

Sharing your information

 

We will not normally share any information we hold about you with others without your prior consent, unless this is necessary for legal compliance reasons or as part of our work with partner organisations and consistent with the contact you have made with Chapter2.

 

 

Retaining and deleting your information

 

We will take all reasonable steps to ensure that the information we hold about you is kept secure. We will only hold your personal data for as long as it is required and undertake to delete it two years after an active relationship ceases or to enable us not to contact you inappropriately on future occasions.

 

Deleting your information may involve either the removal of the data or its anonymisation, meaning that it no longer continues to be personal data that will identify you. Please contact us using the details below to request that your data be deleted.

 

 

Access to your information and correction

 

You have the right to request details of the information we hold about you. To do this, you should write to the address below, enclosing a cheque for £10 made payable to Chapter2. We are allowed by law to require this fee prior to dealing with your request, to reflect the administrative costs involved. It will help us to process your request if you can be specific about what information you require, otherwise we may need to contact you again to clarify this. We will respond to your request within 40 days of receiving both the written request and the required fee. You have the right to request that we update or correct any information we hold about you. Please contact us using the details below to let us know what needs correcting.

 

 

Cookies

 

Our website may record some of your personal information, for example, by logging your IP address or the location of your computer or network. It may also record information about you that you enter into online forms.
 

Other data may be collected anonymously about your use of our site from cookies. Cookies are small text files that are placed on your computer by websites that you visit. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org. We may use cookies:

 

  • To establish the needs of visitors and customise the content of our website

  • To process any forms, requests or applications you send

  • For internal administration and analysis

 

 

Other websites

 

Our websites contain links to other websites. This privacy policy only applies to the websites of Chapter2 and Alive and Dangerous, so when you link to other websites, you should read their own privacy policies.

 

Changes to our privacy policy

 

We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was approved on 23rd May 2018.

 

 

How to contact us

 

Please contact us if you have any questions about our privacy policy or information we hold about you.

 

By email: at info@Chapter2.org.uk

 

 

By post: Richard Kay, Trustee, Chapter2, Woodley Hill House, Eastcourt Avenue, Reading, RG6 1HH.

 

For more information about your legal rights in relation to the information we hold about you, please visit the Information Commissioner’s Office at ico.org.uk.

Privacy policy

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